Community Manager

We are seeking a dedicated Community Manager with HOA experience to oversee, manage and implement systems related to the maintenance and appearance of Cayetano Development's completed subdivisions, statewide. The ideal candidate will possess a strong background in HOA management, Smartwebs software, property maintenance, and customer relationship management.

This position offers the opportunity to work in a dynamic environment where you can utilize your skills in administration, customer relationship management, and property maintenance. If you are a proactive individual with a passion for providing exceptional service to residents, we encourage you to apply for the Community Manager role.

Responsibilities and Initiatives

• Create and manage a system to enforce deed restrictions

• Review, edit, and improve CCRs and Bylaws before recordation.

• Build and track an operating budget for the existing HOAs, MUDs, and WCIDs

• Coordinate HOA meetings based on the rules of the community bylaws

• Coordinate and manage yearly maintenance contracts with stormwater management companies

• Identify and request maintenance for MUD and WCID assets as necessary

• Create a system for handling incoming calls related to deed restriction violations.

• Coordinate monthly inspections of all subdivisions

• Track restriction infractions and coordinate monthly demand & violation letter mailings

• Build and maintain positive relationships with residents through excellent customer service

• Handle legal administrative tasks related to leases and resident issues

• Manage contracts with vendors and service providers

• Oversee property maintenance and coordinate repairs as needed

• Handle administrative duties such as reporting

• Utilize Smartwebs for property management tasks

Requirements

• Proficient in phone etiquette and communication skills

• Experience with Smartwebs or similar property management software is a preferred

• Strong administrative skills with attention to detail

• Ability to manage customer relationships effectively

• Understanding of property maintenance practices

• Knowledge of legal administrative procedures related to property management

• Self-starter who can work independently to create solutions

• Excellent communication skills with the ability to instruct others

Job Type

• Full-time

Pay

• $68,000.00 - $75,000.00 per year

Benefits

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule

• 8 hour shift 

Experience

• Customer service: 1 year (Preferred)

• HOA experience (Preferred)

License/Certification

• Driver's License (Required)

Location

• Austin, TX 78756 (Preferred)

Willingness to travel

• 25% (Preferred)

Work Location

• In person

To apply, you will need to submit a completed application form. Click here to download our application form.

Cayetano Development is an equal opportunity employer.